Return and Refund Policy for Wonderboo AB

1. Right of Return

At Wonderboo, we offer a 30-day return policy on our products. You have the right to cancel your purchase within 30 days from the date you received the item. To be able to return a product, the following conditions must be met:

- The product must be unused and in its original packaging.
- The return must include all original accessories and labels.
- You must contact our customer service before sending the item back.

2. Cancel Your Purchase

To cancel your purchase, please contact our customer service at hello@wonderboo.com and provide your order number along with the reason for the return. We will give you instructions on how to return the item.

3. Return Shipping

You are responsible for the return shipping costs, which means you cover the cost of sending the item back to us. We recommend using trackable shipping to ensure we receive your return.

4. Refund

Once we have received and inspected the returned item, we will process your refund. The refund will be made to the payment method you used for the purchase. We aim to complete the refund within 14 days of receiving the item.

5. Complaints

If you have received a defective or incorrect item, you have the right to file a complaint. Report the issue within a reasonable time after receipt by contacting our customer service. We will provide instructions on how to return the faulty item, and we will cover the return shipping costs in these cases.

6. Contact Information

If you have any questions regarding our return and refund policy, please do not hesitate to contact us:

Email: info@wonderboo.com  
Address: Linnégatan 56, 114 54, Stockholm, Sweden